Terms And Conditions
Effective Date: January 17, 2026
Acceptance of Terms
By accessing or using the Six Rivers Medical Transportation website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use this website.
Services Provided
Six Rivers Medical Transportation provides non emergency medical transportation services only. We do not provide medical care, diagnosis, treatment, monitoring, or emergency services. Transportation services are subject to availability, scheduling, location, and operational limitations.
No Emergency Use
This website and our services are not intended for emergency situations. If you are experiencing a medical emergency, call 911 immediately.
Eligibility for Services
Use of our services is limited to individuals who are medically stable and able to travel without emergency medical intervention. We reserve the right to refuse or discontinue service if transportation is determined to be unsafe or inappropriate.
Scheduling and Availability
Submitting a request through this website does not guarantee transportation services. All transportation requests are subject to confirmation, scheduling availability, service area limitations, and operational capacity.
Insurance and Payment
Insurance coverage, eligibility, and authorization requirements vary by plan. Six Rivers Medical Transportation does not determine medical necessity or insurance eligibility. Customers are responsible for confirming coverage with their insurance provider or healthcare provider prior to scheduling transportation. Any services not covered by insurance may be the responsibility of the customer.
User Responsibilities
Users agree to provide accurate and complete information when contacting or scheduling services. You are responsible for ensuring that pickup and drop off locations are correct and that any special assistance needs are disclosed in advance.
Website Use
You agree to use this website for lawful purposes only. You may not use this website in any way that could damage, disable, overburden, or impair the site or interfere with other users’ access.
Intellectual Property
All content on this website, including text, images, logos, graphics, and layout, is the property of Six Rivers Medical Transportation or its licensors and is protected by applicable copyright and intellectual property laws. Unauthorized use or reproduction is prohibited.
Third Party Links
This website may contain links to third party websites. Six Rivers Medical Transportation is not responsible for the content, accuracy, or practices of third party websites. Accessing third party sites is at your own risk.
Disclaimer of Warranties
This website and its content are provided on an as is and as available basis. We make no warranties or representations regarding the accuracy, reliability, or availability of the website or services.
Limitation of Liability
To the fullest extent permitted by law, Six Rivers Medical Transportation shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or reliance on any information provided, including but not limited to loss of data, service interruptions, or scheduling issues.
Indemnification
You agree to indemnify and hold harmless Six Rivers Medical Transportation from any claims, damages, liabilities, or expenses arising from your use of the website or violation of these Terms and Conditions.
Privacy
Your use of this website is also governed by our Privacy Policy. Please review the Privacy Policy for information on how personal data is collected and used.
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of any revised terms.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.
Contact Information
If you have questions regarding these Terms and Conditions, please contact us using the contact information provided on this website.
Cancellation and No Show Policy
Transportation services may require advance notice for cancellations. Failure to cancel within the required time frame or failure to be present at the scheduled pickup time may result in service limitations or additional charges where permitted.
Passenger Conduct
Passengers are expected to behave respectfully toward drivers and staff. Six Rivers Medical Transportation reserves the right to refuse or discontinue service in cases of unsafe, abusive, or disruptive behavior.
Service Limitations
Services may be delayed or unavailable due to weather, traffic, road conditions, vehicle maintenance, or circumstances beyond our control.
Force Majeure
Six Rivers Medical Transportation is not responsible for delays or failures caused by events outside reasonable control, including natural disasters, severe weather, power outages, government actions, or emergencies.
No Medical Supervision Disclaimer
Drivers are not medical professionals and do not provide medical supervision, monitoring, or assistance beyond basic passenger support related to transportation.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Six Rivers Medical Transportation regarding use of this website and supersede any prior agreements or understandings.
Assumption of Risk
By using our services, you acknowledge that transportation involves inherent risks, including delays, traffic conditions, and road hazards. You voluntarily assume these risks to the extent permitted by law.
Limitation on Claims
Any claim or cause of action arising from use of this website or our services must be brought within the time limits allowed by applicable law, or it is permanently barred.
No Guarantee of Outcomes
Six Rivers Medical Transportation does not guarantee arrival times, appointment outcomes, or uninterrupted service. All services are provided subject to real world conditions and limitations.
Independent Contractor Disclaimer
Drivers and contractors providing transportation services may operate as independent contractors where permitted by law. Nothing in these Terms creates an employment, partnership, or agency relationship with users.
Electronic Communications
By using this website, you consent to receive electronic communications related to services, scheduling, and responses to inquiries. Electronic communications satisfy any legal requirement for written notice.
Waiver
Failure by Six Rivers Medical Transportation to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.
Arbitration and Dispute Resolution
Any dispute arising from use of this website or services may be resolved through binding arbitration where permitted by law, rather than in court, except where prohibited by California law.
Venue
Any legal action not subject to arbitration shall be brought in a court of competent jurisdiction within the State of California.
Survival
All provisions that by their nature should survive termination of use of this website shall survive, including liability limitations, indemnification, and governing law provisions.
Headings for Convenience
Section headings are included for convenience only and do not affect interpretation of these Terms and Conditions.
California Consumer Rights
California residents may have additional rights under applicable state laws regarding services and consumer protections. Nothing in these Terms limits rights that cannot be waived under California law.
California Civil Code Section 1542 Waiver
You expressly waive the provisions of California Civil Code Section 1542, which states:
“A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in their favor at the time of executing the release, which if known by them would have materially affected their settlement with the debtor or released party.”
Compliance With California Transportation Regulations
Six Rivers Medical Transportation operates in accordance with applicable California state and local transportation regulations governing non emergency medical transportation services. Services are provided subject to regulatory requirements and operational limitations.
Unruh Civil Rights Act Compliance
Six Rivers Medical Transportation complies with the California Unruh Civil Rights Act and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, medical condition, marital status, or any other characteristic protected under California law.
ADA Compliance Statement
Six Rivers Medical Transportation makes reasonable efforts to comply with applicable requirements of the Americans with Disabilities Act and California accessibility laws. Service accommodations are subject to vehicle availability, safety considerations, and advance notice.
Attorney Fees
To the extent permitted by California law, each party shall bear its own attorney fees and costs arising from any dispute related to these Terms unless otherwise required by statute.
Class Action Waiver
To the extent permitted by California law, disputes must be brought on an individual basis and not as part of a class, collective, or representative action.
Assignment
Users may not assign or transfer any rights or obligations under these Terms without prior written consent. Six Rivers Medical Transportation may assign these Terms as permitted by law.
Compliance With Laws
Users agree to comply with all applicable federal, state, and local laws when using this website or services.
No Third Party Beneficiaries
These Terms do not create any rights for third parties not expressly identified herein.
Updates and Effective Date
This Privacy Policy is effective as of the date posted and supersedes any prior versions. Continued use of the website after updates constitutes acceptance of the revised policy.
