Effective Date: January 17, 2026

Introduction

Six Rivers Medical Transportation is committed to protecting the privacy and personal information of visitors to our website and individuals who contact us regarding our services. This Privacy Policy explains how information is collected, used, stored, disclosed, and protected when you visit https://sixriversmedicaltransportation.com or interact with our services. By using this website, you agree to the practices described in this policy.

Who We Are

Six Rivers Medical Transportation provides non emergency medical transportation services within California, including Del Norte County. We focus exclusively on transportation services and do not provide medical care, diagnosis, or treatment.

Information We Collect

We collect personal information only when it is voluntarily provided. This may include your name, phone number, email address, mailing address, and any information you choose to provide when submitting forms, requesting information, or contacting us. We do not intentionally collect sensitive medical information unless it is voluntarily provided for the limited purpose of coordinating transportation services.

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection and site security.

Use of Gravatar

An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After comment approval, your profile picture may be visible to the public in the context of your comment.

Media Uploads

If you upload images to the website, you should avoid uploading images with embedded location data. Visitors may be able to download and extract location data from images posted on the site.

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and improve user experience. If you leave a comment, you may opt to save your name, email address, and website in cookies for convenience. These cookies may remain for up to one year.

Temporary cookies may be set to verify browser compatibility. Login cookies may store login credentials and display preferences. Login cookies typically last two days, display preference cookies may last one year, and selecting Remember Me may extend login persistence. Cookies related to content editing may also be stored briefly.

You may disable cookies through your browser settings, though doing so may limit certain website features.

Embedded Content From Other Websites

Pages on this website may include embedded content such as videos, images, or articles from third party websites. Embedded content behaves as if you visited those websites directly. These third party sites may collect data, use cookies, and track interactions according to their own privacy policies, which are outside our control.

How We Use Your Information

Information collected may be used to respond to inquiries, communicate regarding services, coordinate transportation requests, improve website performance, and comply with legal or regulatory obligations. We do not use personal information for unrelated purposes.

Information Sharing and Disclosure

We do not sell, rent, or trade personal information. Information may be disclosed only when necessary to comply with legal requirements, respond to lawful requests, protect the security of our website, or coordinate authorized transportation related services when applicable.

Data Retention

Comments and their metadata may be retained indefinitely to allow automatic approval of follow up comments. For registered users, personal profile information is retained until the user deletes or updates it, except where retention is required for administrative, legal, or security purposes.

Your Rights Under California Law

California residents may request information regarding the collection and use of their personal data and may request access to or deletion of their information as permitted by applicable state laws. Requests may be submitted using the contact information available on this website.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

Children’s Privacy

This website and our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Medical Disclaimer

Six Rivers Medical Transportation does not provide medical care, diagnosis, treatment, monitoring, or emergency services. Information collected through this website is used solely for transportation related communication and coordination. This website is not intended for emergency use.

If you or someone else is experiencing a medical emergency, call 911 immediately.

HIPAA Notice

While we strive to protect personal information, Six Rivers Medical Transportation is not a healthcare provider and does not provide medical services. Information submitted through this website is not intended to be protected health information under HIPAA unless required by law and voluntarily provided for transportation coordination purposes.

Medi Cal and Insurance Disclaimer

Insurance coverage, eligibility, and authorization requirements vary by plan and situation. Six Rivers Medical Transportation does not determine medical necessity or insurance eligibility. Patients are responsible for confirming coverage with their insurance provider or healthcare provider prior to scheduling transportation services.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of any changes.

Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us using the contact information provided on this website.

Third Party Service Providers

We may use trusted third party service providers to help operate our website, manage communications, or perform analytics and security functions. These third parties are permitted to access personal information only as necessary to perform their services and are required to protect the information in accordance with applicable laws.

Website Analytics and Performance Monitoring

We may use website analytics tools to understand how visitors interact with our website. These tools may collect non identifying information such as browser type, device type, pages visited, and general location data. This information is used solely to improve website functionality and user experience.

Do Not Track Signals

Some browsers offer a Do Not Track feature. At this time, our website does not respond to Do Not Track signals, as there is no uniform industry standard for compliance.

Legal Basis for Processing Information

Personal information is collected and processed only when necessary to respond to inquiries, coordinate transportation related services, comply with legal obligations, or protect the legitimate interests of Six Rivers Medical Transportation. Information is not used for automated decision making or profiling.

Limitation of Liability

Six Rivers Medical Transportation is not responsible for unauthorized access to information beyond our reasonable control, including breaches caused by third party systems, internet service providers, or events outside our control.

Consent and Acceptance

By using this website, submitting information, or contacting Six Rivers Medical Transportation, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

Data Breach Notification

In the event of a data breach involving personal information, Six Rivers Medical Transportation will take reasonable steps to investigate the incident and notify affected individuals as required by applicable California and federal law.

Communication Consent

By providing your contact information, you consent to be contacted by Six Rivers Medical Transportation regarding service inquiries, scheduling, or responses to your requests. You may request to stop communications at any time.

Accessibility Statement

Six Rivers Medical Transportation is committed to making its website accessible to all users. If you experience difficulty accessing any part of this website, please contact us so we can assist you.

No Guarantee of Service Availability

Submission of information through this website does not guarantee availability of transportation services. All services are subject to scheduling, location, and operational availability.

Updates and Effective Date

This Privacy Policy is effective as of the date posted and supersedes any prior versions. Continued use of the website after updates constitutes acceptance of the revised policy.